Through having worked in Thailand's IT support field for over 7 years, and with over 30 years of collective experience between our senior IT engineers, we have been able to develop our own brand of proactive and transparent IT support.
Instead of waiting for a problem to arise, our engineers make scheduled visits to perform maintenance tasks on all your workstations and servers. Our approach to support means that you experience fewer disruptions to your IT systems.
You cannot manage what you cannot control. You cannot control what you cannot measure. You cannot measure what you cannot define.
Computhai's philosophy veers away from other traditional IT support companies - we act as an outsourced IT department, and see ourselves as an extension of your business and not as a separate entity. This means that we are subject to the same procedure and scrutiny that any other business department would be. We monitor all aspects of your IT systems, providing in-depth reports and analysis on work that has been carried out, and regular maintenance such as backups and anti-virus scans.
- Are bi-lingual (English & Thai)
- Undergo in-house technical and procedural training
- Are educated to degree level in IT
- Have excellent Communication Skills
Our engineers are important to us, so we invest time and energy in them to improve all aspects of their IT career hence we have a very low staff turnover rate. This means that customers enjoy greater continuity and strong working relationships with our engineers.